“Hello, this is Linda from MediCorp—how may I assist you today?”
While Meta plows billions of dollars into one‑shotting seniors to become fodder for the leviathan, healthcare builders are wading through the ugliest stretch of making care great for everyone. This is the part where frontline founders feel the pain of close‑but‑not‑quite models. From mechanical tone to medical‑code hallucinations, we’re so close and still uncomfortably incomplete—just shy of automation that doesn’t make you wince.
Welcome to healthcare’s uncanny valley. It hurts because we know what great looks like. We know how good it will be when voice AI sounds like the receptionist you’ve spoken with every week for years. We know how deliriously happy it feels when the paperwork isn’t work at all.
I dream of a world where health just happens—where regulations don’t slow my grandmother’s care and the nurse is listening, not note‑taking. A world where care coordination means house visits to patients, not mouse clicks in Epic. Our mission is to make that world real.
Most healthcare AI vendors will tout a perfect product. If this is what “perfect” looks like to them, we’re in trouble. In senior care, we benefit from an older ear that’s happy to hear any voice instead of a dial pad—even if it sounds a little too happy sometimes. Our customers know this is still Day 1, and they’re committed to the journey because any future is better than the present.
At the same time, the bar is higher for healthcare AI builders. We’re not judged like humans doing their best to keep up. We’re measured against do‑no‑harm at a scale that prizes coverage over novelty and stability above all. The companies we’re building now will orchestrate care for billions. Before we get there, we’ll keep doing the hard work in the bowels of infrastructure and prompting—to make it work, and make it human.
At Zingage we're doing this hard to make AI actually work in Home Care. If you're interested in learning how we're tackling this problem with Zingage's data platform, check out our latest piece: How We Built a Data Platform for AI Agents.